RV Owner School 2022 The 2022 RVing season is quickly drawing to a close for quite a few of us. I know that it has been an epic season for me and I sincerely hope that it has been wonderful for all of you. Scouts has evolved tremendously over the course of this past year. This is due to all of you and the commitment that each of you put into our community. Of course none of this would be possible without the tremendous efforts and support of Lippert, the staff and the backing of Jason Lippert. One of the most amazing accomplishments this year has been the launch of RV Owner School. The idea of creating a technical training environment for Scouts to be more able to assist other Scouts and RVers in campgrounds across the country was a pipe dream. In the beginning, it was thought that a pretty lofty goal was to "train" 25 to 50 Scouts to spread out through campgrounds and provide accurate and sound advice or limited assistance to other RVers when Lippert Care or OEM assistance phone lines were closed for the day. Well look at us now ! RV Owner School held a total of 10 events at the Lippert Technical Institute in Mishawaka, Indiana during 2022. People from 24 states, most of which came from Indiana and Florida traveled to the Technical Institute for these events. 3 Day RVOS events (4 of these) with 94 attendees 1 Day RVOS events (6 of these) with 94 attendees A total of 188 attendees with a total of 155 sessions conducted during these events. 21 different topics were offered by the Technical Institute including axles/brakes, basic electrical, Schwintek slides and many more. The top 3 attended sessions were: Basic Electric, Through frame slides, and Axles RV Owner School has proven to be a huge success for Scouts, the RV community at large as well as Lippert. RV Owner School has formally transitioned out of "incubation" under the Customer Experience (CX) Team and is NOW part of the TECHNICAL INSTITUTE ! What a great accomplishment ! On behalf of all Scouts, I would like to thank @Craig Joachim , @Nicole Sult, Tanya Zickefoose , @RobertMcCarron, the entire staff at the Technical Institute and Jason Lippert for listening and hearing your customers, for believing in this pipe dream, but most of all the commitment and resourses that you have given us throughout this season.

Posted by Bob Clayton at 2022-11-09 16:44:18 UTC